FREQUENTLY ASKED QUESTIONS

No.
We do not sell, share, or monetize call recordings, transcripts, or reports. Call data is processed solely to provide the requested review service.

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No.
Customer data is not used to train public or general-purpose AI models. Your data remains isolated to your account.

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You do.
Customers retain ownership of all uploaded content and generated reports. We receive only a limited right to process the data to provide the service.

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No.
DebtCallReview.com provides compliance review and coaching insights for operational use. It does not provide legal advice or replace legal counsel.

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Yes.
We support applicable privacy requirements, including California privacy rights (CCPA/CPRA), and provide a Data Processing Addendum (DPA) for enterprise customers.

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Data is retained only as long as necessary to provide the service, maintain review history, and meet legal or contractual requirements. Deletion requests can be submitted.

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Only authorized users associated with your organization can access your data. Internal access is restricted to personnel necessary to operate and support the platform.

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Yes.
The platform is designed for law firms, lead generators, and regulated sales organizations that require documented QA and compliance workflows.